At VortexAir Jet Ltd, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

a) Personal Information

We may collect:

• Your full name
• Email address
• Phone number
• Nationality
• Company or organization name (if applicable)
• Billing and invoicing information
• Travel details and preferences

b) Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Browser type
• Device type
• Pages visited and time spent
• Cookies and usage data

Your information is processed to:

• Respond to inquiries and provide charter quotes
• Arrange private jet flights with licensed operators
• Manage client relationships and communications
• Comply with legal and regulatory requirements
• Improve our services and website functionality
• Send relevant marketing or service updates (with your consent)

We collect and process your data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

We may share your data with:

• Licensed air operators (for flight bookings)
• Ground handling partners and concierge providers
• Technology service providers (for website hosting and security)
• Legal or regulatory bodies, if required

Some of our partners are based outside Nigeria. In such cases, we ensure appropriate safeguards are in place, and we may seek your explicit consent before sharing your data internationally.

We retain personal information only for as long as necessary:

• To fulfill our contractual and legal obligations
• To comply with aviation regulations and audit requirements
• To manage customer support and resolve disputes

Data is deleted or anonymized once no longer required.

As a data subject under the NDPA, you have the right to:

• Access your personal data
• Correct or update inaccurate data
• Withdraw your consent at any time
• Request deletion of your data
• Object to certain types of data processing
• File a complaint with the Nigeria Data Protection Commission (NDPC)

We use cookies to enhance your experience and analyze website traffic. Upon visiting our website, you will be presented with the option to accept or refuse cookies.

You may also disable cookies through your browser settings.

We implement robust security measures to safeguard your data, including:

• Secure socket layer (SSL) encryption
• Firewalls and antivirus protection
• Restricted internal access
• Regular staff training on data privacy

In the unlikely event of a data breach, we will notify affected users and the Nigeria Data Protection Commission (NDPC) within 72 hours, as required by law.

This Privacy Policy may be updated periodically. We will notify users of significant changes, and we recommend checking this page regularly to stay informed.

If you have any questions or concerns about this policy or how we handle your data, please contact: